Eye Cloud Pro Responsibly Disclosure Policy

Fullsteam Software Holdings LLC DBA Eye Cloud Pro is providing this service to help ensure a safe and secure environment for all users.

If external parties find any sensitive information, potential vulnerabilities, or weaknesses, please help by responsibly disclosing it to ResponsibleDisclosure@fullsteam.com.

This policy applies to Fullsteam Software Holdings LLC DBA Eye Cloud Pro hosted applications and to any other subdomains or services associated with products. Fullsteam Software Holdings LLC DBA Eye Cloud Pro does not accept reports for vulnerabilities which solely affect marketing websites (www.eyecloudpro.com), containing no sensitive data.

Security researchers must not:

  • engage in physical testing of facilities or resources,
  • engage in social engineering,
  • send unsolicited electronic mail to Fullsteam Software Holdings LLC DBA Eye Cloud Pro users, including “phishing” messages,
  • execute or attempt to execute “Denial of Service” or “Resource Exhaustion” attacks,
  • introduce malicious software,
  • execute automated scans or tools that could disrupt services, such as password guessing attacks, or be perceived as an attack by intrusion detection/prevention systems,
  • test in a manner which could degrade the operation of Fullsteam Software Holdings LLC DBA Eye Cloud Pro systems; or intentionally impair, disrupt, or disable Fullsteam Software Holdings LLC DBA Eye Cloud Pro systems,
  • test third-party applications, websites, or services that integrate with or link to or from Fullsteam Software Holdings LLC DBA Eye Cloud Pro systems,
  • delete, alter, share, retain, or destroy Fullsteam Software Holdings LLC DBA Eye Cloud Pro data, or render Fullsteam Software Holdings LLC DBA Eye Cloud Pro data inaccessible, or,
  • use an exploit to exfiltrate data, establish command line access, establish a persistent presence on Fullsteam Software Holdings LLC DBA Eye Cloud Pro systems, or “pivot” to other Fullsteam Software Holdings LLC DBA Eye Cloud Pro systems.

Security researchers may:

  • View or store Fullsteam Software Holdings LLC DBA Eye Cloud Pro nonpublic data only to the extent necessary to document the presence of a potential vulnerability.

Security researchers must:

  • cease testing and notify us immediately upon discovery of a vulnerability,
  • cease testing and notify us immediately upon discovery of an exposure of nonpublic data, and,
  • purge any stored Fullsteam Software Holdings LLC DBA Eye Cloud Pro nonpublic data upon reporting a vulnerability.

Thank you for helping to keep Fullsteam Software Holdings LLC DBA Eye Cloud Pro and our users safe!