Eye Cloud Pro Streamlines Patient Communication and Engagement with New Weave Integration

Eye Cloud Pro is excited to announce our newest integration… drum roll please… with Weave, the leading patient-experience and communication platform. Now, with the power of Eye Cloud Pro and Weave combined, optometry practices can effortlessly streamline communication, boost patient engagement, and free up staff to focus on care rather than manual tasks.

One of the biggest time drains for front desk staff, manually searching for patient records during incoming calls, is now a thing of the past. Practices using Weave have reported saving up to 2 hours per day on administrative tasks like patient lookup and follow-up, adding up to 10+ hours each week that can be reinvested into patient care and growth.

Eye Cloud Pro practices now have the flexibility to extend their communication capabilities through Weave’s powerful suite of tools. These include Call Pop (Instant Caller Insight), call analytics, SMS texting, missed call text, appointment and recall reminders, team chat, mobile app access, customer profiles, and email. Together, these features help reduce no-shows, strengthen patient relationships, and improve overall office efficiency.

The integration is designed to keep information flowing smoothly between Eye Cloud Pro and Weave. By connecting the two platforms, practices can automatically access the right details at the right time to deliver a seamless experience for staff and patients.

This integration underscores Eye Cloud Pro’s commitment to giving practices flexibility and access to best-in-class tools that make daily operations smoother, smarter, and more effective.